Patient Access Associate 2- M-F Day Shift- Full time Accounting - Fairfax, VA at Geebo

Patient Access Associate 2- M-F Day Shift- Full time

3.
7 Fairfax, VA Fairfax, VA Full-time Full-time The Patient Access Associate 2 admits and schedules patients, conducts insurance verifications, and provides financial counseling.
Ensures patient safety by demonstrating effective problem solving and effective communication skills.
Engages in active listening when dealing with a customer complaints.
Job Responsibilities Expresses sincere concern and empathy when dealing with customer complaints.
Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
Identifies and communicates payroll authorization and referral requirements to patients.
Explains insurance benefits and patient liability by using appropriate communication methods/styles.
Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.
Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.
Recognizes when a problem needs to be elevated for resolution and involves others in the problem solving process when additional input is needed.
May perform additional duties as assigned.
Additional Requirements Experience - 1 year of healthcare patient access experience or 1 year of experience in healthcare revenue cycle Or Bachelors degree in lieu of experience Education - High School diploma or equivalent.
Estimated Salary: $20 to $28 per hour based on qualifications.

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