Customer Service
McLean Furniture Gallery McLean Furniture Gallery Fairfax, VA Fairfax, VA Temporary Full-time Contract Temporary Full-time Contract $800 - $1,000 a week $800 - $1,000 a week 1 day ago 1 day ago 1 day ago 4 Month role until 31 December - can lead to full time position Luxury furniture showroom and interior design studio is looking for an experienced Customer Service professional to join our team.
Operations and Administrative experience necessary.
Fun, relaxed environment working independently within a small team.
We are seeking a self-starter with leadership skills.
You will have the opportunity to work independently and be responsible for the overall customer service / back office operations of the company.
The ideal candidate must have prior experience in operations and customer service, any accounting experience is a plus.
Required technical skills include the use of Microsoft Office (Outlook, Word, Excel, and PowerPoint).
Requirements:
Prior Customer Service experience in a retail environment, management or operations experience in a small business.
To be Personable and Collaborative, the successful candidate will interact with customers, staff, vendors, and contractors.
Excellent verbal and written communication skills.
Interest in Interior Design/Home Furnishings is preferred.
Responsibilities:
Client follow-up; track each customer order from sale to delivery, including tracking all pending orders and communicating updates from manufacturers with clients and colleagues.
Process and record customer payments.
Organize customer paperwork and maintain records.
Ability to lift (at least 40lbs) of items on an intermittent basis as necessary on an ad hoc basis.
Prepare monthly sales summaries in Excel.
-Responsible for documenting any freight damage, liasing with the vendor and freight company to get merchandise repaired/replaced.
Maintain an aesthetically pleasing showroom experience for clients, ensuring all inventory is tagged and well placed.
- Job Types:
Full-time, Contract, Temporary Pay:
$800.
00 - $1,000.
00 per week
Benefits:
Flexible schedule Paid time off Experience level:
3 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to commute/relocate:
Fairfax, VA 22031:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
How many years have you worked in a customer service capacity in a retail business?
Experience:
Microsoft Outlook:
3 years (Required) Organizational skills:
3 years (Required) Microsoft Excel:
3 years (Required) Microsoft Office:
3 years (Required) Customer service in home furnishings/furniture:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Operations and Administrative experience necessary.
Fun, relaxed environment working independently within a small team.
We are seeking a self-starter with leadership skills.
You will have the opportunity to work independently and be responsible for the overall customer service / back office operations of the company.
The ideal candidate must have prior experience in operations and customer service, any accounting experience is a plus.
Required technical skills include the use of Microsoft Office (Outlook, Word, Excel, and PowerPoint).
Requirements:
Prior Customer Service experience in a retail environment, management or operations experience in a small business.
To be Personable and Collaborative, the successful candidate will interact with customers, staff, vendors, and contractors.
Excellent verbal and written communication skills.
Interest in Interior Design/Home Furnishings is preferred.
Responsibilities:
Client follow-up; track each customer order from sale to delivery, including tracking all pending orders and communicating updates from manufacturers with clients and colleagues.
Process and record customer payments.
Organize customer paperwork and maintain records.
Ability to lift (at least 40lbs) of items on an intermittent basis as necessary on an ad hoc basis.
Prepare monthly sales summaries in Excel.
-Responsible for documenting any freight damage, liasing with the vendor and freight company to get merchandise repaired/replaced.
Maintain an aesthetically pleasing showroom experience for clients, ensuring all inventory is tagged and well placed.
- Job Types:
Full-time, Contract, Temporary Pay:
$800.
00 - $1,000.
00 per week
Benefits:
Flexible schedule Paid time off Experience level:
3 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to commute/relocate:
Fairfax, VA 22031:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
How many years have you worked in a customer service capacity in a retail business?
Experience:
Microsoft Outlook:
3 years (Required) Organizational skills:
3 years (Required) Microsoft Excel:
3 years (Required) Microsoft Office:
3 years (Required) Customer service in home furnishings/furniture:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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