Patient Service Coordinators
3.
2 Fairfax, VA Fairfax, VA Full-time Full-time $17 - $27 an hour $17 - $27 an hour 1 day ago 1 day ago 1 day ago Title of Position:
Patient Services Coordinator Department:
Front Office Salary:
Based on Experience Job Summary Position requires the ability to input data accurately into computer system.
Must be detail oriented with good interpersonal and customer service skills.
Assists/directs patients with questions and inquiries.
Works under the daily supervision of the office manager.
Job duties are routine in nature, but situations may vary occasionally.
Employee is expected to consult management for any situation for which precedent does not exist.
Job duties involve routine interaction with others, including providing assistance and limited direction.
Contacts are generally, cordial and non-confrontational.
May be required to perform the duties of other employees, including supervisors/managers, in their absence.
May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.
Specific Responsibilities 1.
Obtains current patient information from established and new patients.
2.
Accurately enters/updates patient information in practice management system.
3.
Identifies payer source, verifies insurance eligibility, financial status and assigns correct pay type.
4.
Assists patients with completion of paperwork when necessary.
5.
Notes patient arrival in Electronic Health Record.
(SUPRA) 6.
Accurately pre-screens medical records, Notates Patient Allergies on Chart and Armband.
7.
Prints schedules for upcoming appointments.
8.
Verifies insurance eligibility and obtains authorizations for dates of service.
9.
Attaches needed updated demographics and consent forms to Patient charts.
10.
Schedules appointments.
a.
Identifies patients by date of birth and name in computer system.
b.
Creates new account if patient not in the system.
c.
Schedules and re-schedules appointments as needed.
11.
Calls No Show appointments to reschedule, makes appropriate notations in HER.
12.
Performs prescreening process for add-on appointments.
13.
Routinely demonstrates superior customer service skills.
14.
Answers telephone in a timely and polite manner, within three rings.
15.
Communicates in a courteous, professional, cooperative and mature manner.
16.
Recognizes and responds appropriately to violent/abusive situations, bomb threats, fire and emergency situations.
17.
Accurately takes messages and conveys information to recipient.
18.
Transfers call to physicians / nurses and all other staff when indicated.
19.
Protects/observes patient confidentiality per policies and procedures.
20.
Scans information into Electronic Health Record 21.
Categorizes, dates, and labels loose medical documents.
22.
Scans loose medical documents per protocol.
23.
Accurately imports registration documents into patient's electronic health record.
24.
Demonstrates the ability to collect office charges, post charges to patient accounts and accurately manage cash drawer.
25.
Accurately reconciles charges for the day.
26.
Correctly prepares daily batch reports/encounters for the Center Manager.
Qualifications High School Diploma or equivalent Medical Office experience preferred Bilingual preferred Ability to effectively interact with physicians, patients and other staff members.
Translation for patient and provider necessary.
Technology Skills Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software.
Job Type:
Full-time Salary:
$17.
00 - $27.
00 per hour
Benefits:
401(k) AD&D insurance Bereavement leave Cash balance pension plan Dental insurance Dependent health insurance coverage Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Healthcare setting:
Outpatient Schedule:
8 hour shift Monday to Friday No weekends Overtime Education:
High school or equivalent (Required)
Experience:
medical office:
1 year (Preferred) front desk/receptionist:
1 year (Preferred) Language:
Bilingual (a plus) (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Fairfax, VA Fairfax, VA Full-time Full-time $17 - $27 an hour $17 - $27 an hour 1 day ago 1 day ago 1 day ago Title of Position:
Patient Services Coordinator Department:
Front Office Salary:
Based on Experience Job Summary Position requires the ability to input data accurately into computer system.
Must be detail oriented with good interpersonal and customer service skills.
Assists/directs patients with questions and inquiries.
Works under the daily supervision of the office manager.
Job duties are routine in nature, but situations may vary occasionally.
Employee is expected to consult management for any situation for which precedent does not exist.
Job duties involve routine interaction with others, including providing assistance and limited direction.
Contacts are generally, cordial and non-confrontational.
May be required to perform the duties of other employees, including supervisors/managers, in their absence.
May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.
Specific Responsibilities 1.
Obtains current patient information from established and new patients.
2.
Accurately enters/updates patient information in practice management system.
3.
Identifies payer source, verifies insurance eligibility, financial status and assigns correct pay type.
4.
Assists patients with completion of paperwork when necessary.
5.
Notes patient arrival in Electronic Health Record.
(SUPRA) 6.
Accurately pre-screens medical records, Notates Patient Allergies on Chart and Armband.
7.
Prints schedules for upcoming appointments.
8.
Verifies insurance eligibility and obtains authorizations for dates of service.
9.
Attaches needed updated demographics and consent forms to Patient charts.
10.
Schedules appointments.
a.
Identifies patients by date of birth and name in computer system.
b.
Creates new account if patient not in the system.
c.
Schedules and re-schedules appointments as needed.
11.
Calls No Show appointments to reschedule, makes appropriate notations in HER.
12.
Performs prescreening process for add-on appointments.
13.
Routinely demonstrates superior customer service skills.
14.
Answers telephone in a timely and polite manner, within three rings.
15.
Communicates in a courteous, professional, cooperative and mature manner.
16.
Recognizes and responds appropriately to violent/abusive situations, bomb threats, fire and emergency situations.
17.
Accurately takes messages and conveys information to recipient.
18.
Transfers call to physicians / nurses and all other staff when indicated.
19.
Protects/observes patient confidentiality per policies and procedures.
20.
Scans information into Electronic Health Record 21.
Categorizes, dates, and labels loose medical documents.
22.
Scans loose medical documents per protocol.
23.
Accurately imports registration documents into patient's electronic health record.
24.
Demonstrates the ability to collect office charges, post charges to patient accounts and accurately manage cash drawer.
25.
Accurately reconciles charges for the day.
26.
Correctly prepares daily batch reports/encounters for the Center Manager.
Qualifications High School Diploma or equivalent Medical Office experience preferred Bilingual preferred Ability to effectively interact with physicians, patients and other staff members.
Translation for patient and provider necessary.
Technology Skills Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software.
Job Type:
Full-time Salary:
$17.
00 - $27.
00 per hour
Benefits:
401(k) AD&D insurance Bereavement leave Cash balance pension plan Dental insurance Dependent health insurance coverage Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Healthcare setting:
Outpatient Schedule:
8 hour shift Monday to Friday No weekends Overtime Education:
High school or equivalent (Required)
Experience:
medical office:
1 year (Preferred) front desk/receptionist:
1 year (Preferred) Language:
Bilingual (a plus) (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
