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Senior Systems Administrator

Company Name:
Softworld Inc
Job Number: 217221
Senior Remedy Administrator
Senior Remedy Administrator
Fairfax, VA
Requirements
10+ years of experience
Bachelor's degree (or equivalent experience)
Ability to obtain a Secret Clearance
ITIL V3 Certification (or willing to get one)
Responsibilities
The Senior BMC Remedy ITSM Administrator role requires the highest degree of technology familiarity with the BMC Remedy suite of products.
The candidate in this role will be responsible for supporting and suggesting changes to a large enterprise-class installation of BMC Remedy.
Candidate will provide Tier 3 support to the BMC Remedy ITSM Administrator for Incident, Problem, and Change Management.
Defines, designs and develops system requirements.
Performs trade-off analysis of performance, life-cycle cost, risk, and other requirements. Assesses architecture and current performance limitations, defines and designs system specifications, and evaluates I/O processes and working parameters for HW/SW compatibility.
Hands-on Remedy support is required.
Performs daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes, or disks, and media is recycled and sent off site as necessary.
Performs daily system monitoring; verifies the integrity and availability of all hardware, server resources, systems, and key processes; reviews system and application logs; and verifies completion of scheduled jobs such as backups.
Evaluates, installs, maintains, and troubleshoots application services and performance.
Performs regular security monitoring to identify any possible intrusions.
Provides for software installation, configuration, upgrade, support, maintenance, and troubleshooting.
THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position.

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