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Manager of Technology and Services

Responsibilities:
  • Oversee and maintain multiple Operating Systems (variety of Linux and Windows) and Enterprise Systems managed by department.
  • Create and maintain SQL jobs and reports using to data processes and user customized reports
  • Develop and manage operations, processes, and staffing for department
  • Manage and coordinate the University s security program to avoid and/or control losses and apply the processes necessary to provide a secure environment.
  • Develop strategies for threat/vulnerability analyses to determine the probable frequency and severity of natural and man-made disasters and criminal activity on the organization s ability to deliver services.
  • Verify systems by conducting system audits and reviews
  • Design, develop, implement and coordinate systems, policies and procedures
  • Develop ways to enhance integrations with other University systems and streamline processes
  • Maintains organization s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
  • Completes projects by coordinating resources and timetables with user departments and contractors
  • Develop, manage or conduct surveys and analyses of, processes, and systems to evaluate current status of security systems, procedural security, information systems security, employee awareness, and recovery capabilities.

Required Qualifications:

  • Bachelor s degree or equivalent combination of education and significant work experience
  • Excellent customer service skills
  • Strong written and verbal communication skills including technical writing skills with the ability to present to a diverse group of users
  • Comprehensive understanding of network architecture and client/server technology
  • Strong problem solving and communication skills required
  • Ability to manage personnel
  • Ability to work independently in a fast-paced, diverse environment
  • Ability to multitask, problem-solve, be detailed-oriented, and manage competing priorities


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